CASH ON DELIVERY TERMS & CONDITIONS

We offer Cash on Delivery (COD) within Metro Manila by special arrangement only. COD is not available through website checkout.

To request COD, contact us directly via SMS or Viber at 0917 639 8812 for confirmation and verification.

1. Eligibility & Risk Prevention

  • COD is only available after direct coordination and confirmation with our team.
  • We reserve the right to approve or deny COD requests at our sole discretion to prevent fraudulent or suspicious activity.
  • We do not tolerate bogus or fake orders. Full and verified customer details must be provided.
  • Any misuse of COD or abusive behavior may result in permanent refusal of future orders.

2. Serviceable Areas

  • COD is available for Metro Manila addresses only.
  • If your building, subdivision, or location does not allow delivery riders or restricts rider access, COD may not be possible. 

3. Product Handling

  • Pure Nectar juices are raw, unpasteurized, and highly perishable.
    Upon delivery, please immediately store your order in a refrigerator at 4°C or below.

4. Delivery Process

  • COD deliveries will be made to:
     • Outside your main door or gate
     • Lobby/reception area of condominium or building
     • Subdivision or village entrance if rider access is restricted
  • Riders will contact you upon arrival to coordinate a smooth handover.
  • Please prepare the exact payment amount in advance. Our riders cannot provide change.
  • Payments must be handed over securely (e.g., inside an envelope).
  • Riders will take a photo as proof of delivery; no signature is required.

5. Order Confirmation

  • Unconfirmed COD requests will not be processed.
  • Orders will only be dispatched after complete customer verification and delivery details have been finalized.

6. Refusal of Delivery

  • You may only refuse delivery if the products received are incorrect or damaged.
  • Refusals for any other reason (such as change of mind or false claims) violate this policy.
  • We reserve the right to refuse or permanently block future orders from any customer who violates these terms.