COD TERMS & CONDITIONS

We offer Cash on Delivery within Metro Manila by special arrangement. COD is not available directly through checkout — please get in touch with us first to arrange.

To request COD, message us via SMS or Viber at 0917 639 8812.

Eligibility

COD is confirmed on a case-by-case basis after direct coordination with our team. We'll need your complete and verified delivery details before we can process your order. We reserve the right to approve or decline COD requests at our discretion.

Coverage

Metro Manila only. If your building or subdivision restricts rider access, COD may not be possible for your address.

Product Care

Pure Nectar juices are raw, unpasteurized, and made without preservatives. Please refrigerate immediately upon delivery at 4°C or below.

Delivery

Your order will be delivered to your door, lobby, or village entrance depending on access. Our rider will contact you upon arrival.

Please have the exact payment amount ready — our riders are unable to provide change. Payment may be handed in a sealed envelope. A photo will be taken as proof of delivery.

Order Confirmation

Orders are only dispatched after full coordination and verification. Unconfirmed requests will not be processed.

Refusals

Delivery may be refused only if products received are incorrect or damaged. We take product quality seriously — if something isn't right, we want to know and we'll make it right.